“The Mirror Gap isn’t just a cultural blindspot.
It’s a commercial liability”
-Billie Bradberry
Intent doesn’t lead.
Impact does.
That’s the Mirror Gap; the space between the story leaders tell and the reality their teams live.
The Mirror Gap
The Mirror Gap doesn’t appear in chaos. It hides in competence.
I’ve seen it in rooms lined with global credentials.
Strategy decks. Careful smiles. Silence passed off as alignment.
It’s not incompetence. It’s performance in a tailored suit.
I’ve spent two decades in those rooms.
Once you see it, you can’t unsee it.
Culture & communication related failures cost companies $1.2 trillion in lost revenue globally each year.
— Boston Consulting Group, 2020
THE WRITING
The Work…
Thoughts from behind the performance and beside the behaviour. The trillion dollar cost. An exciting project coming soon…
THE DIAGNOSTICS
PRIVATE BRIEFINGS
A diagnostic tool embedded in psycho-socio frameworks to show leaders the unseen.
In development
For rooms ready to get honest.
By referral only.